Your Privacy

In accordance with the Privacy Act (1988), all of the information collected in this practice is treated as “sensitive information”. To protect your privacy, this practice operates strictly in accordance with the Act.

We use information you provide to manage your personal health care. We generally disclose selected information to various other health services involved in supporting you health care management (eg. Pathology).

If you have any questions about how we handle your personal health information or need to arrange access to your records, please ask reception or your doctor, as appropriate. Copies of our full privacy policy an be found in our waiting room or contact reception staff directly to receive a copy. 

Our Concern

If you have any concerns with the practice please speak to the reception staff or your Doctor. We would prefer to deal with any problems as they arise within the practice.

If you feel you cannot discuss your concerns with the practice directly, please contact the Health Rights Commission on (07) 3234 0272.

This practice welcomes any feedback or suggestion regarding the services provided. You are welcome to contact the practice at any time to discuss any privacy matters. 

You may also contact the OAIC. Generally, the OAIC will require you to give them time to respond before they will investigate. For further information visit www.oaic.gov.au or call the OAIC on 1300 363 992.